Month: March 2019

Group photo in support of our bargaining team!

On Thursday March 21st, at 12:00 noon we will be gathering for a group photo in front of 55 Bay St N to show support for the bargaining team. Please spread this message and bring as many friends and co-workers

Posted in Uncategorized

We mourn the loss of two of our members

It has been a sad week for the Hamilton Tax Services Offices. We lost two excellent people in a space of one week who both worked in our office’s call centre. It has been a shock that has left us

Posted in Uncategorized

Our position regarding the rollout of CCAAT (Call Centre Agent Assessment Tool)

The Union of Taxation Employee’s Call Centre Committee had been briefed on the rollout of the Call Centre Agent Assessment Tool (CCAAT) on February 13th, 2019. The employer is transforming CCART and intends to use it to assess performance for

Posted in Uncategorized